Garmin’s Appalling customer service

In the beginning of 2020 I bought myself a Garmin vivoactive 4 watch. I started to notice that my wrist would itch after wearing it , it became worse and I started to develop skin rash when using the watch. I reported it to Garmin but there was no solution provided,not even the courtesy to respond to my emails. I joined the Garmin community on your website and discovered that there were other people with similar issue. Garmin SA is so unhelpful, they ignore emails , I have tried everything to talk to them since February 2020, my last email to them was on the 10 February 2021; there was no reply to it as usual. Now I have decided to stop wearing my watch and try other options in the market as Garmin’s customer service is appalling.