Garmin VivoMove

My Garmin Vivomove HR does not display digitally meaning the watch cannot be used as you need to set the time using the digital function, i sent queries on the chat no response, i eventually was able to speak to a technician on Friday 16 Feb 2024 he was very cold towards me, just said send it in via courier or drop it off at our offices, no further details provided. On Monday i sent my watch in via Uber package and once the watch was delivered i called to ask if it has been received and nobody could assist me, Today i called and Morne assisted me, took my number went to locate my watch and called me back to let me know it has been delivered. I am yet to receive an email informing me that my watch has been received. I am seriously unhappy with the product for the amount of money i spent on that watch one would expect a long lasting product.