JP
Johann P

1 reviews | Active since Dec 2019

26 May 2022, 10:34

Garmin SA Service

To date I have only had great service from Garmin South Africa. I loved each device I have owned so far, and will remain a loyal client with the great quality of devices and good service. A few years ago my Garmin device failed (outside of Waranty period) It was however replaced at no cost to me and delivered to my office. This replacement device did a great job again for 3+ years. Unfortunately a recent chip in the screen meant compromised waterproofing. The device still functioned flawlessly, albeit the water ingress risk. I took the device in personally to Garmin in Rosebank for repair. However, this could not be repaired. I was offered a replacement again at less than 50% of retail cost. Because of the age of the model I declined and requested a good deal on a newer model. Garmin did just that and my newer model device arrived Yesterday, a mere 2 days after acceptance of Quote and payment. Well done Garmin and thanks again. with service like this, who can not stay a loyal customer? Regards Johann

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