Garmin Edge 530 warranty and poor service

I handed my Garmin 530 Edge in for warranty repairs as it was not reading elevation gain and temperature correctly 21 Nov 2022 (Garmin Reference ***0K0) and received a "new" unit which was subsequently worse that the first. This new one does not hold a charge and even if its not in use and completely shut down runs out of power. The heart rate strap was also replaced in the warranty, but after a few days the Bluetooth functionality stopped working.

In January 2024 drove the 150 km from my home to hand deliver the HR strap in for repairs and to date all I have is no replies to emails and no answer on phone calls. It is now July and I have since been forced to purchase a new cheaper HR unit that works a treat. Brand loyalty is certainly not rewarded by this company. The service levels at Garmin were exemplary until 2022. Now it seems they don't care anymore!