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wesley.wolf wesley.wolf

1 reviews | Active since Nov 2016

23 Nov 2016, 09:40

Garmin disgusting products

<p>I'm totally disgusted and not satisfied with your product. I got a Fenix 2 less than 24 months ago and now it keeps crashing on me. I took the watch into your walk in store in Randburg on Saturday only to be told that nothing can be done and that I have to buy a new watch.</p> <p>I spent well over R6K on this watch for it only to work for 23 Months? I expect more from Garmin. What you guys are telling me is that I have to buy a new watch every 2 years. If I spent less than R1K I would except this but not when I spent over R6K.</p> <p>In fact your mission statement states "Garmin's mission is to enrich the lives of customers, suppliers, distributors and associates by providing the very best products offering superior quality, safety and operational features at affordable prices." I wish Garmin would live up to this!!!</p> <p>I was a Garmin fan and would have recommended it to my friends, but after this I would not touch Garmin nor would I recommend it to anyone, in fact I will go out of my way to tell people on social media that Garmin products are a ****, useless and that they are cheating the public out of their hard earned cash, after what I have experienced with this product and will not touch another Garmin product again!</p> <p>In conclusion, I do wish that this problem could have been solved but your staff where admit that the only solution is to buy a new watch. And to tell you as well, you customer service at the walk in store was not the greatest. I had to phone 2 days later to find out what was happening with my watch and the consultant was continuously checking his phone while speaking to me.</p>

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