DL
Dimitri L
1 reviews | Active since Jan 2017
26 Feb 2025, 14:13
Garmin customer support
Customer service has mostly disappeared, so I would really like to praise Garmin for my recent experience. My Garmin watch developed an issue with the heart rate sensor and the battery wasn't holding charge. I dropped it off for repair at the Garmin offices in Rosebank and expected it to be a fairly expensive exercise. Imagine my surprise when I was informed that the unit was still under warranty and Garmin was going to exchange it for a brand-new unit at no charge. Even better, they had no stock of my model on hand and offered me the model up instead. It was couriered to my door at their expense. Well done Garmin SA, I am blown away with the service! Thank you.
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