RC
Ruth C

1 reviews | Active since Jul 2024

06 Jul 2024, 23:24

Faulty failed designed of LED screens on Garmin 3S Watches @ just on or over 2 years (shortly out of warranty!

I have had a Garmin 3 S Smartphone for just over 2 years ( so of course it is out of warranty)! The reason I particularly want that watch was I need a watch I can use for ‘smart wear’ - every day (good old way of telling time)as well as touch screen for fitness I.e. combining moderning fitness aspects with elegant dress watch in one ! Thought I’d found the perfect watch and didn’t mind the price - what a con - the Led screen has now gone dead so the digital part of the watch doesn’t operate - I can’t tell if my battery needs charging and when it’s charged - the time doesn’t correctly synced with the app so the time is out and I can’t correct it as touch screen doesn’t work and - I apparently now need to chuck a perfectly expensive watch and purchase a new one … this has happened to a number of people with the same watch model! A name like Garmin should be doing something about the issue as it should be a concern for their brand! I work in the industry and will certainly make sure that I advise clients not to touch Garmin! If this happened to one person - bad luck - but to a number of clients - bad product and Garmin should be doing everything they can to try and fix the the issue and the poor customer and marketing disaster. What a different story I had with Stanley Mugs - lifetime Warranty - they produced a faulty mug lid - exchanged the mug quick happily! They stand on their brand name and custo We service above all else!

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