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Casey H

1 reviews | Active since May 2021

12 Sept 2021, 17:43

Excellent Service

I purchased a Garmin VivoActive 4S and one of the electrical nodes subsequently opened which prevented the watch from charging.

I contacted Garmin South Africa and they said that I could courier the watch to their offices and they would assess it.

They emailed me two days after it arrived at their offices to advise that a new watch would be delivered to me as my watch could not be repaired. The next day the new device arrived.

The service that Garmin provided has been excellent and I am highly impressed with how they dealt with this issue as well as how quickly they addressed it. Thank you Garmin South Africa.

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