DON'T BUY GARMIN

Really, really disappointed in Garmin South Africa. Purchased a Forerunner 30 less than 4 months ago and the watch strap has broken. Luckily I managed to save the watch after it literally fell off my arm. This wouldn't be the end of the world except for the abysmal after sales service that Garmin provide. After receiving a response to my email after two days I was told to take the watch in to one of their local agents. I took the watch in to Cape Union Mart in Pmb and was told that I would be liable for the courier cost to send the watch back to Garmin - an amount of R 250.00. Why should I have to pay a courier cost for a product that is blatantly defective?

I duly emailed Garmin, twice, to query this and have yet to receive a response. So now I sit without a watch and zero after-sales from Garmin. There are lots of alternative watches on the market and I am really sorry that I chose to purchase a Garmin. I honestly thought I was purchasing a reputable brand.