Do better Garmin!!!

I sent my Garmin watch in because the screen stopped working. Garmin confirmed there was no damage but said it could not be repaired. When I asked for it back, it was returned in an unsealed envelope (my watch fell out of the envelope and was lying loose in the flyer bag without any protection) and a sticker slapped directly on the screen, leaving residue.

The only solution offered was a replacement watch at almost R5,000, which I declined given that my watch is already a few years old. What disappointed me most was not just the lack of repair options, but the careless handling of my device and the dismissive response I received when I raised my concerns.

Very poor service from a brand I trusted. This was the end of the road for me with Garmin.