Wvdn
Wynand van der net

1 reviews | Active since Feb 2010

15 Jul 2026, 10:01

Disappointing product and even more disappointing service. Really expected more.

In 2.5 yrs the watch simply stopped working. Conveniently it is outside of the warranty period. They are expensive so I would like to have it repaired, took it in to Garmin SA, they tell me they cannot fix it BUT have a special offer for a new one at R3500. What is the chance of it happening again, they are not sure. I ask if they can just try repair it because I do not have R3500 every 2 yrs to replace what should be a good watch. No, they do not repair, either replace the watch or they are sorry to hear about my problem. They then have the cheek tell me the watch is more than 7yrs old and out of service. I asked around, a few of our club members and they all have the same problem, just after the warranty their watches also stopped working and they had the same experience. So rather stay away, spend less money if you need to replace a watch every 2 yrs. Just very disappointing, I expected more from such a supposedly good brand - now I know, stay away. I bought a Casio watch in 2002, less features for sure because it is 2002 model BUT it is still working, they replace the battery every 2yrs but I don't need to buy a whole new watch.

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