BAD SERVICE AND CUSTOMER SUPPORT

On 16 July 15 I sent the following email to Garmin and after follow up email got the following response. <br> <br> Good day, I would like to complain bitterly about the poor quality of the windscreen holder for the Nuvi 350. I would now be purchasing my 3rd holder in as many years due to the poor quality of manufacture but I see little point in continuing to purchase *******. In short the metal shaft is too tight in the holding plastic which in turn ends up breaking off the ears of the plastic holder in which this is held, but I am sure you would be in denial about knowing anything of this. (CONFIRMED IN THEIR RESPONSE)<br> I am in Cape Town South Africa. What can Garmin do to address your problem which in turn becomes mine... but at my expense.<br> RESPONSE - DISINTERESTED CUSTOMER SUPPORT<br> Apologies for the late reply<br> This only came to me now<br> <br> Unfortunately this model Garmin device has been declared un-supported<br> Also the Suction cup has no known issue<br> <br> We would be unable to provide you one at no cost<br> <br> <br>