Bad Service

I sent my Garmin Foreunner in to Total sports (where I purchased the watch) as it keeps freezing, 5 days later I receive the watch back without a report as to what was wrong? What they did? What they fixed/didn’t fix etc. For all I know it didn’t even move from Total Sports store! when asking them for a report they say that for all the other makes they receive a report back on what was wrong and what was done, but for Garmin they don’t!! This service is shocking, and most certainly will lead me to purchasing another brand when the time comes for me to change.