cK
chris K

1 reviews | Active since Aug 2022

07 Jul 2025, 11:37

Bad quality product and even worse service

Poor quality and service. I SUBMITTED A Garmin 735XT twice( battery issues and screen delaminating) for repairs as well as a Garmin edge 130 with battery issues. Garmin don't repair, just saying we can replace our bad product with a new one at a discounted price that is currently selling at the same price at take a lot. This type of service is clearly to improve revenue rather than to keep their customers happy. The funny part is that they never return the faulty item, they then fix it and give it to other customers. That why I received a reconditioned Garmin 735XT when the first one went haywire when it saw water for the first time. Now the recondition watch screen started delaminating and Garmin says they cannot fix their poor quality but I can buy another Garmin for R5000. This after I have just spend R5000 on a replacement unit because the Garmin edge 130 battery just stopped charging.

0
Replies (0)