Avoid buying any Garmin products in South Africa!

My wife bought a Garmin Venu SQ music from the Momentum Multiply Store on 18 October 2022.

The device’s battery is faulty and it does not want to start up.

We sent it to Garmin South Africa for an evaluation on 15/06/2023 and received confirmation that it was delivered to their office Ali at reception (tracking number SPOGARMIN4).

It is now 13 days later and we have not had any feedback from them.

I want to warn other consumers not to buy any Garmin products in South Africa as their after sales service (which was quite good in the past) is now totally pathetic.