1 reviews | Active since Sept 2016
Bad, bad, service! A total waste of money
I took my car for an airbag light which according to the first service advisor it was part of a recall Jeep has made an i need not pay for it. Consequently my car had a yellow malfunction light which they diagnosed also and paid R1400! The problem was not this high fee but to pay for NOTHING. BEAR IN MIND IM DRIVING FROM KURUMAN TO KIMBERLEY WHICH ARE 270KM APART AND THAT MEANS TAKING A DAY OFF,! THEY SENT ME BACK SAYING THEY DONT HAVE PARTS THAT DAY WHICH I TOOK ON THE CHIN. THEY GAVE ME ANOTHER DATE WHICH I THOUGHT THAT DAY EVERYTHING WILL BE SORTED, BUT STILL NOTHING!! ANOTHER 540 KM LOS AND ANOTHER DAY TOO, BUT OH BOY THE INVOICES KEEP COMING, ANOTHER R2900, AGAIN FOR NOTHING!! NOW THERE IS A DIFFERENT SERVICE ADVISOR WHO TELLS ME SOMETHING VERY DIFFERENT!! AS IF THAT WAS NOT ENOUGH THEY CALL A TECHNICIAN, WHO ALSO CAME WITH HIS OPINION, FURTHER TO THAT THE SERVICE MANAGER CAME, ALSO A DIFFERENT STORY, BUT EVEN IF THEY WERE SPEAKING AFRIKAANS I CAN RESONATE WITH THE SERVICE MANAGER! BUT STILL HIS ADVICE WAS NOT IMPLEMENTED. MY ADVICE LIKE IS DONT TAKE YOUR CAR THERE IF U STILL HAVE GOOD USE FOR YOUR MONEY AND VALUE YOUR TIME. AND OH LASTLY THE MANAGER CAME ON BOARD, BUT AS YOU KNOW IT IS JUST TO ACT AS IF HE WANTS TO CORRECT THE SITUATION, BUT WE ALL KNOW, NOPE. THEY CARE MORE ABOUT THEIR POCKETS MORE THAN THE CLIENT!
