Worst Experience with Money Hungry Driving Schol

<p>In January I contacted Garecia's Driving School after a friend reffered me to them. I contacted Gareth (the owner) and asked him if he could assist me, because my learner's are expiring August 2017. I told him from the get go I work in Wellington and I wouldn't be able to drive during the week. He then told me he could take me Saturdays as he didn't drive on a Sunday. I also told him I'm studying part time and have a family, he told me he would be able to accommodate me. </p> <p>Every time I had to contact him for a lesson, he knew I could only drive Saturdays yet he was mostly booked. He cancelled twice on me because of a headache and another time because his tummy wasn't feeling well- I understood even if I thought that was bull**** excuses. </p> <p> </p> <p>I cancelled on him twice where he told me he'll deduct lessons- so I told him, why do you want to deduct lessons for a service you did not render? I paid R800 into his account for 6 lessons. I told him he can't expect money if he does not render a service. I then told him I want to cancel the contract where he told me he does not do refunds- he never informed me he doesn't do refunds. </p> <p> </p> <p>He then told me that this particular package should have been done by now where I told him how can I be done with the package if I drive twice a month??? He then said it's fine he'll give me an extra month do complete my package. </p> <p> </p> <p>He is unproffessional and his customer service is the worst. It's his job to inform his clients if he won't be able to drive. Had I not messaged him about my lesson he would have not informed me that he was being baptist that very same day, he then sends one of his other instrutors named Franklin whom smelled like he didn't wash for weeks. </p> <p> </p> <p>I had two lessons left, and told him during exam I'll take a break from driving and focus on my studies. </p> <p>Mid May I contacted him again stating I'm writing in June again so I'll be able to drive again where informed me two of his cars were supposedly in accidents and he wouldn't be able to take me. That was the last straw how can you not advise your clients. </p> <p> </p> <p>He is a ***** and I won't ever reccommend such terrible service to anyone. </p> <p>He and his whole team should go on a customer service course, beyond pathetic. </p>