Received my goods from new owner

In September 2018 I bought compost and fertiliser from Garden Goods via their online store, and waited for about a month before delivery was made. As the goods were eventually received, I made the mistake of taking them up on a black Friday special in November 2018, again via their online store. After months of calling and e-mails, I had long given up on ever receiving my compost and fertiliser. In November 2019 I called to take a last chance on receiving my order. Eventually I got hold of John. He told me that he had recently taken over the business, and that he was under pressure as I was one of many customers that had a similar experience (as one can see from many reviews on this website). He did however commit to deliver my goods if I could send proof of order and payment, which I duly did. John then went about getting my goods, and lining up the promised delivery. Truth be told, I was very surprised when John contacted me last week saying he has my order and the delivery vehicle is fixed. I was even more surprised when he called to say he is at my gate, with my order. Low and behold, it has taken 15 months, but they have eventually delivered, albeit under new management. John, thanks for keeping your commitment. I wish you lots of luck in repairing a reputation that is 1star at best. If you treat all customers like you treated me, I am sure you will make a success!