Garden Goods .co.za

I placed an order for grass seeds on 18 September 2018 and paid courier fees to Cape Town. Having not received anything by 28 September 2018, I phoned them, and after 8 calls finally got someone to answer. I was told they were awaiting the seeds and should have in stock in 2 days. I was even promised a gift for waiting so long. It is now 13 October and still no delivery. I have tried many times to phone them, but now there is no answer......Possibly a huge ****.