Garden Court South Beach 5 star family holiday

It was a long weekend and the hotel was fully booked. There was a queue on arrival at the reception as it was peak times for check in. My son and I were greeted and welcomed with a beautiful smile by a lady named Ashnee at check in. While at the counter were greeted by a gentleman by the name of Nelson Naidoo. He welcomed us and asked how many kids are there. He then returned with welcome gifts for the kids and my son was very impressed with what he received. The view from the room was amazing and we could see most of the beach front from the 22nd floor. The safe did not work and we called reception. Nelson arrived and immediately had a look and got his team to sort this out with out delay. Nelson is one of the kindest sweetest gentle and kind person I met in a long time. Just chatting to him makes you comfortable. His motto is to make sure the guests are comfortable no matter what it takes. Later he called the room to check if all is in order and we are settled. The following day on arrival back at the hotel the kids were excited to see sweets in the room and this thanks to the great staff at Garden Court South Beach. This hotel is well positioned with ba*****t parking. Breakfast was great and there is no need to have another meal after the satisfying breakfast provided which was included in the room rates. Thanks to the great hospitality from Nelson and his team we will definitely be back sooner than we planned.