Angry and disappointed guest

Service at this hotel is appalling, awaited to be served dinner for almost 20 minutes because there is only chef (old lady) dishing food. dining hall is busy, no observation of Covid-19 protocols. only two people servicing everyone having dinner. requested to have my dinner in my room, I'm told my account does not allow for that. request to talk to the manager, told the manager is only available tomorrow morning. Why have so many guests in the hotel but not enough staff to service them. Still haven't had dinner because I cannot expose myself to such incompetency. DoH needs to visit the hotel see check the blatant non-compliance.