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I purchased a used car from the dealership at peitermaritzburg branch on the 14 of December 2018. They first did not explain everything to me but did later on after I had signed the contract. Okay fine but they did not give me the service bookand the spare key so I made arrangements now and again to get them and the worst part is when I caller Amhed the boss telling him that I am coming to collect them he said the I should come but when I get there he said it's not available. And the car is due for service, only 200 km left now. And also it has some glitches but when I take it to vw they want a service book of which I don't have it. Today (20th) I called Simphiwe who was assisting me to get the car and he made promises but didn't come back to me also. Amhed does not even answer my calls anymore. I'm wondering why is City Motors so *******? Why they are having such a poor service and yet they need people to purchase cars with them?