DL
Delia L

1 reviews | Active since Sept 2018

07 Sept 2018, 12:05

DISAPPOINTING SERVICE FROM GAP GEYSERS

I bought my house not even 2 yrs old. On 21/8/18 my geyser burst causing ceiling damage to. I contacted Elnino Solar Geyser here in Port Elizabeth. They dent someone out to take photos of geyser and the damages. This was then sent off to GAP GEYSER in JOHANNESBURG . On the monday i contacted Gap and Jessica informed me they never received the warranty geyser nr from Elnino in P E. I phone Elnino and they said they did send it on the Friday. I phoned Gap in Johannesburg and Jessica informed me that Marisko Plumbers in PE would replace it. I phone Quinton and he told me he does not know why gap gave him the job card. On Monday 3/9/18 i phoned Elnino and spoke to Anita. Later that day a lady phoned me from GAP GEYSER and told me the truck was broken but i would have my geyser today 7/9/18. Today i am told the truck is still broken. I have to go my relatives houses, to shower. Wash my dishes at my neighbours house and buy water to flush the toilet.

I AM VERY VERY DISAPPOINTED WITH THE SERVICE i have received. Will not recommend this company

0
Replies (2)
DL
Delia L's update07 Sept 2018, 12:29
Reviewer Update
No reply from today 12:30. Another weekend with no geyser. PATHETIC
GAP Holdings
GAP Holdings's reply26 Sept 2019, 10:47
Official
Delia, has this matter been resolved?
Please let me know
Regards
David ***