1 reviews | Active since Aug 2018
Zero stars for game gateway
If i could give game gateway 0 stars i would be happy, the manager and staff are extremely rude i wanted to purchase a tv that was on special and was told there was no stock but my husband had seen a few boxes of that tv on display anyway we were told we could get a voucher and that they would call when they have more stock and i would be able to get the item at the same price so when i get the call i do go to the store only to be told nobody had called and was rudely spoken to which wasnt called for why do you advertise a product and when the person wants to purchase it the staff of game act as if they giving it to you for free, this is the 2nd time i was treated like a fool the first time was when i tried to use the beat the price option the guy was absolutely rude he made me go and get the paper in which i saw the advert although i had the advert on my phone i had to run around twice that day and eventually when he called rhe store was closed and he said i must come back tomorrow so how does this help me all this running around for nothing i rather purchase from another store, all this inconvenience, wastage of petrol and my time only to be treated like an idiot, so before purchasing from game gateway think twice
Sorry to hear about this experience and the service that you have received from us, I tried calling you today but unfortunately there was no answer, please note that I have escalated the matter for you so that it can be addressed as soon as possible.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Sorry to hear about this experience and the service that you have received from us, I tried calling you today but unfortunately there was no answer, please note that I have escalated the matter for you so that it can be addressed as soon as possible.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
