Zero customer service.

Bought a TV at game river square with extended warranty. The sales lady scanned the wrong TV wrong ID for TV license the purchase costed me R14000. 00 simply because she was in a hurry to knock off.We were told to collect the TV the following day, the process was to reverse the wrong purchase and do the right one. The following day they said the system couldn't reverse the transaction so we had to go the next day again... Once again they told us the same thing, it's been a week since they have been telling us tomorrow tomorrow we are now tired and want our money back so we can go get the TV somewhere else where we won't be told the system for days. We weren't the ones that made the transaction mistake and now we must suffer. This is highly unacceptable.

The admin lady tells she has been sending emails I must wait for her call, wait for her call while watching what? I have kidz and they need to watch TV. Please game give us our money back we are tired of hearing system this system that.