YOUR SUPPLIER MIDEA AND LACK OF FEEDBACK!

I do not want to give you a low score, however I am frustrated with your suppliers.

We purchased a Midea wash machine last year July. I have reported the issues to the store and logged it with Midea, the wash machine is restarting loads, over flowing through the detergent inlet section with foam and causing so much damage to my cupboards from this, causing water all over the machine which causes corrosion and using electricity because the loads cant spin properly and restarting, then it doesn't spin. I have videos, I have sent this all. It has been over a month and no one has contacted me to try sort this out! I am fed up with this brand and this machine. Customer care called me yesterday, i told them i want this returned, I have waited long enough and beyond upset now. I want a credit at game and will rather buy a brand that sorts things out! I am tired of waiting! The gent told me he will call Midea and get back to me on this. How much longer am i going to wait? Even after all the wait if they sent someone out, what is going to stop the rust? Please sort this out!