bB
barbieza B

1 reviews | Active since Jul 2016

23 Nov 2018, 08:40

Your shining star at Mall at Reds Cellphone deparment - Johannes Legabe

There is a wonderful man called Johannes Legabe who works at Reds Mall Cellphone department. He takes customer service to the next level. Having travelled for years, I can say South Africa has a long way to go with regards to customer service. Johannes defies the norm. He is thorough, persistent and amazing to deal with. 3 years ago I dealt with him and now again. I specifically deal with him as I know that he will make more than half an effort to make the experience a positive one. Game has had a superstar working for them for years now and I can only hope that they understand the value they have. His customer s****s are definitely up there on an international level. He is just an amazingly nice, kind, and above all attentive person. The many Game staff could learn a lesson or a 100 from him. If Game had staff like him, people would pay that extra to enjoy a customer level that we as South African's should expect. 10 Stars for this man.

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Replies (2)
Game
Game's reply23 Nov 2018, 09:34
Official
 We are delighted to hear that you have received such commendable service from our staff members. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that these staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to these staff member’s direct manager for further recognition .

Regards.

Customer Service
***
Tel:  ***73
/rt
bB
barbieza B's update23 Nov 2018, 10:26
Reviewer Update
Thank you so much... Johannes deserves all the blessings..