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Lynne S

1 reviews | Active since Mar 2020

18 Jan 2019, 15:11

Your quality is terrible

Everything that I buy from your Beacon Bay shop breaks. I have just bought a reduced microwave from you guys. Get home and plug it in, it flickered on for a second now it won't switch on. Now you are going to ask me to bring it all the way back again.

0
Replies (3)
Game
Game's reply18 Jan 2019, 16:20
Official

Good Day  We acknowledge receipt of your complaint with reference 51854. This number should be retained for reference purposes.  We apologise for any inconvenience caused. 

The matter will be referred to Senior Management who will contact you to discuss this matter.  Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.  
 Regards
 
Rabia Kader    
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: *** E-mail: ***  

Best regards,

Game
Game's reply18 Jan 2019, 17:54
Official
Good day

As discussed with management the matter has been attended to.
 Rabia Kader    
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: *** E-mail: *** 

Best regards,

LS
Lynne S's update19 Jan 2019, 18:22
Reviewer Update
Excellent service from Sheldon who sorted out the query. Thank you!