lK
lee K
1 reviews | Active since Aug 2012
30 Jan 2015, 17:42
You need to give your staff proper training
I would just like to emphasize the fact that your front line staff has no idea of how to behave in 'n professional and in a customer friendly way because your front line is the people who need to send customers of with a smile but there I was wanting to get a heart attack so disappointed
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Game's replyOfficial
31 Jan 2015, 08:23Hello chronics1606,
We acknowledge receipt of your complaint with reference *** and would like to apologise for the poor service you have received from Game Paarl.
This matter was referred to the senior store management, to look into the matter and take the necessary action to ensure that service is improved.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for the poor service you have received from Game Paarl.
This matter was referred to the senior store management, to look into the matter and take the necessary action to ensure that service is improved.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Game's reply31 Jan 2015, 08:23
Official
Hello chronics1606,
We acknowledge receipt of your complaint with reference *** and would like to apologise for the poor service you have received from Game Paarl.
This matter was referred to the senior store management, to look into the matter and take the necessary action to ensure that service is improved.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for the poor service you have received from Game Paarl.
This matter was referred to the senior store management, to look into the matter and take the necessary action to ensure that service is improved.
Regards
Herman van der Berg
Customer Service Advisor
***
***73