YD
Yolanda D

1 reviews | Active since Jan 2019

04 Mar 2021, 14:32

You are *******s

I have been waiting for your reply and for you to rectify your mistake but instead nothing from you lot. All i got was an automated reply of getting back to me within 72 hours its 2weeks now and nothing. Game stores is greedy and a rip of. I am not going to pay a cent of mine to you no more. I settled game 4 years back and again told to pay after i paid a settlement and asked for my account to be closed. I paid again the settlement amount and filled a form the second time and was told it would be closed. A year later im told to pay again and now a vvm debt collection is harassing me. Fix your **** and leave me alone I am not paying you a cent of mine you can go to hell for all i care.

0
Replies (1)
Game
Game's reply04 Mar 2021, 17:59
Official
Hi Yolanda,

I'm sincerely sorry that your query is still ongoing and that you haven't been contacted as expected.

I understand your frustration and distress with having gone through this before.

Sadly, all account queries can only be handled by RCS directly as we don't have access to any account information for the safety and security of our card holders. 

I have re-escalated this to RCS and have requested they revert with feedback. 

Kind RegardsSuhayfa Gabriels
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za


Best regards,