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rae G
1 reviews | Active since Sept 2015
30 Oct 2015, 16:00
yet another bad experience at game can't a macro o
Ai where to start without fail their cards are always faulty. When you go to the credit desk to check if the account has sufficient funds or if the card is working fine credit desk sends you to accounts and there is never anyone willing to help there then they send you to the cashiers. I have been a client of game now for years and it is never a pleasant experience. The only reason I stay with them is because they have the monopoly in kimberley and a person has no other choice. Macro or k loppers please decide to expand and then game will see they loose all their clients.
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Replies (1)Game's replyOfficial
01 Nov 2015, 12:02Hello raegerwel,
We acknowledge receipt of your complaint with reference ***5 and apologize for the lack of service rendered to you by RCS team.
This is unacceptable for us that you our valued customer is treated like this and the matter will be taken up with RCS Senior Management. Store management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for the lack of service rendered to you by RCS team.
This is unacceptable for us that you our valued customer is treated like this and the matter will be taken up with RCS Senior Management. Store management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply01 Nov 2015, 12:02
Official
Hello raegerwel,
We acknowledge receipt of your complaint with reference ***5 and apologize for the lack of service rendered to you by RCS team.
This is unacceptable for us that you our valued customer is treated like this and the matter will be taken up with RCS Senior Management. Store management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for the lack of service rendered to you by RCS team.
This is unacceptable for us that you our valued customer is treated like this and the matter will be taken up with RCS Senior Management. Store management will also contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
