ES
Elri S
1 reviews | Active since Nov 2015
05 Nov 2015, 14:11
Wrong price indication
I phoned a couple of Game branches, looking for a Wolf lawn mower. The first Game that had it in stock was Brooklyn. We asked them for the price 3 times to confirm that its still the price that my brother paid, R2495. <br> We drove 40min from the orther side of pretoria. When we got there they charge us R2799. Shipo even confimed with the Branch Manager that he gave us the wrong price over the phone and they just refuse to help us in any way.
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Game's replyOfficial
05 Nov 2015, 15:41Hello elri17julie@gmai,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Brooklyn, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Brooklyn, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply05 Nov 2015, 15:41
Official
Hello elri17julie@gmai,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Brooklyn, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Brooklyn, for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,