Wrong item, time delay

Ordered a microwave online on 19th january 2022. Received incorrect item. Reported issue they sent courier to pick up a week later. I have been on the phone almost daily with the call center requested the correct microwave. I am being sent from pillar to post. I was eventually told not to call they will call me. It has been almost 2 months now fighting a losing battle for my microwave. I even offered to pick it up at the pmb liberty mall game store again i was told they will get back to me. I am utterlly dissapointed in thier service. I will not be making any purchase from game store ever again. A waste of my time amd energy amd airtime. Not mentioning being without a microwave for sooo long.