WoW Service from GAME East Rand Mall and Westwood Mall

Good Day, I would just like to convey my heartfelt thanks to the Floor Manager at Major Appliances section, Simphiwe base at East Rand Mall branch. I went there today and wanted to purchase a fridge that would be paid for by me here but collected at a KZN branch. It would be a challenge as Black Friday deals are limited and the other store would have to agree, etc provided they have stock. Where most would have said 'No, sorry we can't help you'.. Simphiwe took charge of the situation and called around and made arrangements for this transaction to be possible. There were also other customers in similar urgent need as the specials were ending today. He walked us through the processes. It was after 5pm and the stores closes at 5:30pm! Didn't move him, he remained calm and collected and just got on with it and got it right. No stress. He still called me after I was on my way home to confirm. Also, a shout out to Ashwin from Game Westwood Mall, KZN branch. This guy didn't hesitate to help. 2 sterling Brand Ambassadors for GAME. Well done guys, you showed that Customer Service is Key. You fought to keep the R5000 sale when it could have been lost within the first 3 minutes of engagement, and in doing so will get many more sales from me and many others.

Thank you again for truly going the extra mile!!