Worst service we ever received as a Customer

It is quite a long story! But to make it short, we placed an order with Game centurion last week and paid via eft for our goods to be delivered. We also made a direct payment as we did not have time to wait for 48 hours for the payment to reflect. I sent a proof of payment on Monday, numerous times. Every time I phoned they have not received anything yet which was according to me impossible as I have tried to fax it and email it at least 4 times following up each time with a call. Tuesday morning after receiving no feedback I phoned the head office where they said that they have received the payment and have sent it through to Game in Centurion. So I once again phone to confirm delivery. Promising to phone me back to notify me, I NEVER received any feedback as to when we can expect delivery. This is nothing new as they just don't communicate or give any feedback. So this morning I phoned AGAIN where they said that it will be delivered today but they will confirm this for me as the driver only gets in at 9:00. I still do not have any indication as to when they will deliver to our Offices in Midrand. I am still waiting for a call to confirm delivery date and time!!!!!