Worst service /theives

We bought a TV @ Game Cape gate in December which had a guarantee of a year for R2599.00. Then all of a sudden the TV started having a yellow line. I fist went to ask if they will take the tv back or get it fixed and they said I should have just brought it in since it was within a year. I then took the tv to them on the 12th and nothing was said. I phoned yesterday to make a follow up on my TV and they told me I need to make a payment of R2500.00 or I do not accept that I should pay R150.00 to get my TV back. What the hell.Are they trying to tell me I should just get me a new TV from them or what, What is the purpose of a guarantee. What is the !50 for after all they did not notify they would want money coz I asked before I Brought it in. Game stores we were all on lock down we all don't have money , can you stop *****ing from the poor don't take advantage of people. The fact that I brought it back means I cannot get a new one so why charge money for a new one to get it fixed. why do you oly talk of the 150 after we asked howfar with my tv. When Cecelia asked for the till slip she did not mention any money to be needed. I am very disappointed with your service. Had it been a white man would you be treating them the same way you doing with me. I also deserve to be treated like a customer because I always used you guys but I don't think you can continue to use you for any services at all.