1 reviews | Active since Aug 2016
WORST SERVICE!! NEVER GOING BACK
<p>Good Day All</p> <p> </p> <p>Just wanted to inform you that i had the worst shopping trip at Game Store - Fleurdal, Bloemfontein, hands down.</p> <p>Not only were 2 of the 3 things that i bought priced incorrectly, but when this was adressed the supervisor made me feel like i was complaining about nothing. That i should just pay the items, and then the problems will be adressed afterwards.</p> <p>Against what i know is best, i did what she told me, not only is she completely *********** to help me, but takes forever to get this matter sorted. </p> <p>She then eventually called the floor manager named Amos.</p> <p> </p> <p>I then explained to him what the problem is, while speaking to him in english, this rude supervisor interrupts me and speaks to Amos the floor "manager" in some or other african language. </p> <p>Amos raised his voice to me, and stated arguing, instead of just problem solving.</p> <p>I have never been treated like this in my entire life, and wil urge everyone not to buy at this store.</p> <p>Incompetend staff. Only there to take money and not to serve their costomers at all with respect.</p> <p> </p> <p>Money wasted..</p> <p>Wish i rather went to Makro.</p> <p> </p> <p>Lesson learnt.</p> <p> </p>
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
Your reference number is ***6.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
Your reference number is ***6.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
