Worst service GAME MALL OF AFRICA

I would have never thought something like this would happen from such a reputable company. GAME MALL OF AFRICA!!!!!!! I bought a TV on the 25th of November 2017. They did not have stock and asked me if I'm willing to wait for it. I didn't have a problem. We agreed I will collect it at the store on the 4th of December 2017. On the day I received no call no nothing to follow up if I'm still coming to collect or to even let me know it's ready for collection. I went to the store just to find that my TV had not arrived yet. The sales guy referred me to his manager and disappeared. Manager then promised to deliver my TV Wednesday the 6th at home. I told him I don't work close to where I stay and I'll only arrive after 17:30 - 18:00. He agreed he will arrange with dispatch to deliver around that time. I receive a call at 14:55 on the 6th from the driver letting me know his on his way to deliver my TV. I explain to him what I had already explained to the Manager in the store that I won't be able to receive it. I call the sales guy he says he will sort it out. Driver calls me back and tells me he can't wait till 6 he has to go home. He then decides he will leave my TV with the security guard at my estate without my consent. He calls me and lets me know what he has done when I asked what will happen if I get home and my TV is not there he says that wont happen. I notify the sales guy what has happened he never got back to me.