Worst Service ever

I booked in my LG microwave for a repair at Game Mall of the South on 13 July 2019, i received no feedback from the store until i had to call them myself on 19 September 2019 and still they had no feedback for me. I called again on 30 September 2019 and asked for my Microwave bavk as this is ridiculous and is taking way too long, they then told me my LG Microwave has a quote of R508, i asked them to send me the quote so i can see what i am paying for. I gave them my email and waited for the quote, i only received the quote on 3 October 2019. What pathetic service, how can you make a customer wait almost 3 months for a simple microwave repair. I would like my Microwace back please and i do not want to pay anything for this pathetic service, not even one phone call to keep me updated. I would not recommend anyone to buy from Game or to buy LG products. Collection Slip: ***, thanks Ahmed ***