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hera H

1 reviews | Active since May 2016

05 May 2016, 12:13

Worst service ever

if you have an “old” card, they cannot issue a new card because it is too old. You have to re-apply for a new card. What nonsense is this! Why should I reapply when my account is still active but my card is “old” So disappointed in Game stores. Their service is utterly dilapidated to say the least .

0
Replies (1)
Game
Game's reply06 May 2016, 05:20
Official

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

Kindly respond to the email sent to you requesting further information so that we can address the matter with the Credit Provider.  You are also welcome to contact them directly on ***.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel:  ***73

Best regards,