1 reviews | Active since Apr 2015
worst service ever!!!!!
Bought a vacuum 1900w @ R999 less than 6 months ago. Have been to Game twice with the same complaint that the vacuum only works for a short period of time and then cutts out because the motor gets warm, really? They questioned me, if it is really cutting out? We use it for 1 room and does not even finish before cutting out. They did a test in store, by only switching it on, not vacuuming and said they think the information I am giving them is incorrect. I spoke to 3 repair shops whom all laughed about this, it is not suppose to cut out.<br> So basically they accused me of lying, said that the vacuum will cut out no matter of its age and that I do not use appliances correctly. Last time ever I will purchase anything there.
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Garden Route Mall, who will further investigate this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Garden Route Mall, who will further investigate this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
