Worst service

Am so disappointed with Game online shopping. On Tuesday I ordered 4 items online and went to collect at a store on Wednesday. I opted for collection because I needed to use the items over the long weekend. When I collected I was given 3 items instead of 4. The fourth one is the cheap white paint from Game. I had too many things with me so I couldn’t check if I was given everything. When I got home I realised I got 3 items instead of 4. So on Friday morning I went back to Game Jabulani Mall to collect. The lady who was assisting me made some few calls to check on my order and I was told that they are out of stock and will deliver the paint in 5-7 days. I made her aware that I needed to use the paint this week. Its Sunday now and no one has confirmed any delivery of the paint On Saturday I called the online shopping customer care and requested them to change my collection address to another Game. Apparently they tried to contact Jabulani Mall and were unable to reach them and they said they cant change my collection store if they cant get hold of that store.

I am really disappointed coz all this is inconveniencing me. Also why was it allowed for me to collect at Jabulani Mall if they had no stock of the paint?? Now my plans have to come to a standstill coz I was told to collect my paint at Jabulani when Jabulani says they have no stock. Its really disappointing.