Worst service

<p>I visited a game store at trade route mall: as my tv has a line on it. The women who attended us,was rude. She was busy hitting the tv on that line and saying that we cracked it. Other people ,game employees saw that its a factory fault and I need to get a refund or another tv.</p> <p> </p> <p>They said it is a factory fault but to be in a safe side they need to get an assessment. I bought a tv because I needed it. They want me to wait more than 21 days to get a response. They didn't put my needs first as a customer,they just wanted to ensure that they don't loose money.</p>