1 reviews | Active since Dec 2016

13 Dec 2016, 10:42

worst quality products

<p>I bought a trimtech lawnmower from game stores and used it a great total of 3 times and the motor seized this is after the manufacturer says the mower can cut 800 square meters i found it can only cut about 80 squares before it seized the first time and now i have to wait for apparent red tape and procedures before i would be refunded realy some quality guarantee but offcourse this is game the giant of super market chains and they dont care if they loose customers at all </p>

0
Replies (3)
Game
Game's reply13 Dec 2016, 10:50
Official

We acknowledge receipt of your complaint with reference ***2 and apologise for your inconvenience in this matter.

Senior Management will investigate this matter and will contact you to discuss.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply13 Dec 2016, 13:48
Official

Further to the above matter we wish to advise that the item will have to be assess before a decision can be made.

Store Manager assured me that he will keep you posted on the progress of the assessment.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,

's update14 Jan 2017, 08:52
Reviewer Update

So now it has been a full month and no reply from Game and its promises the will keep you posted they say well guess what no update but i guess this is what happens when you have no after sales service. So lets just say if Game tell you that a manager wil be in contact and keep you posted that wont happen so this being said they didnt specify a day, mont ,year ,century when they would be in contact please if there is anyone out there that can help on this matter I would realy appreciate it.