MY
May Y

1 reviews | Active since Jan 2016

22 Dec 2020, 12:57

Worst online shopping experience ever!

Terrible. I placed an order online on the 27th of November 2020 for 3 camp chairs and a gazebo. Today is the 22nd of December and I am still waiting. I was contacted on the 10 of December by someone at the Dawn Wing courier company telling me that game only dispatched 2 chairs and a gazebo and asked if they can deliver that so long. I told them no as this is an inconvenience. I'm not going to be sitting at home everyday waiting on my items that I received one order number for to come one by one. After this, I received calls almost everyday from people following up on this order and delivery. The last call I received was on Thursday last week, promising that she will follow up and get back to me the following day(Friday). It's another new week and the items I ordered for the long xmas weekend are not in my possession. Can i have my items tomorrow or my money back! I keep calling but I'm not getting any assistance!

0
Replies (1)
Game
Game's reply22 Dec 2020, 17:22
Official
 Hello May,

Thank you for connecting with us.

We are terribly sorry for the inconvenience regarding this order, kindly note that we are working on having this resolved for you and discussed telephonically we will revert back to you once we have more intel.

Regards

Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za