Worst online purchase service ever received. Will never buy online ever again.

I experienced the most terrible service from Game online.

I placed an order on 29th December for a Defy deepfreeze Waiting the allotted 14 days I then followed up. Was told by the person that my order has been dispatched and will be delivered in 2 day. 2 days passed. No delivery. Phoned again. Was then told no sorry not being delivered as there is no stock at the Toti store so my order will be transferres to the KZN warehouse. I then wait another week. No response or delivery so followed up again. Told that will be sent in 2 days. 2 days passed. Phoned again then told no stock. Will be transferred to PMB store. Another week. No follow upand no deepfreeze. So next time i phone on 21 Jan. Was told there is no stock at all and i wouldnt be receiving the item. So completely frustrated with the lies I cancelled order and requested refund. Said I will be contacted in 5 days to get the details for refund. I really needed the deepfreeze so then went out to the store and bought the deepfreeze. So on 25th I get a call from courier that my deepfreeze is beind delivered today. How is this possible with no stock????????? So i tell them not to deliver because i cancelled the stock the week before. Hopefully I will not have to fight too much more to get my refund back. Cannot believe that the customer support line cannot see where the item is and also makes excuses and lies to customers. Once my refund has been paid i will never order from Game online ever again!