Worst online purchase service

I bought online at Game Stores on the 26th of November 2022 till today my order has not been delivered and I have tried everything possible to reach out and still nothing. This has been the worst online service experience I've ever received and worst no communication. My email queries are closed without feedback. No phone calls, my Facebook messages are not responded to. Buy at Game Stores online at your own risk, you will be miserable waiting for your order. Spending more money calling them