1 reviews | Active since May 2012
<p><span style="color: #555555; background-color: #ffffff;">I can't keep count of the poor service I receive whenever going to Game Promenade but at least they deserve credit on being consistent in providing the world's poorest service. Whenever I go make a purchase at this store I can never just walk in get what I want pay and walk out its always a mission and a waste of my time ending up in coating me money having to drive up and down to the store for nothing. I went to take out a cellphone contract this time thinking because it's a contract it wouldn't be rocket science I completed the application and was told to come the next morning I ended up going the next day after 4pm only to be told the person who assisted me was off and that there was a problem with the work number I supp**** but nobody thought of calling me I had to drive all the way to the store. The lady then told me to come the next day again which I did and was again told my ID copy was not clear enough again I was not called in this regard and drove all the way for nothing clearly my car drives on water. I ended up cancelling everything. Clearly this is the treatment consumers will get in a game store if it's situated in mplain. They clearly treat you like they just don't give a dam</span></p>
We acknowledge receipt of your complaint with reference ***0.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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