SM
Sifiso M
1 reviews | Active since Sept 2023
05 Sept 2023, 11:21
Worst experience ever.
I bought a TV from their online store last week Monday and I got an massage later on with a link to go to when I wanna track my parcel it’s been a week now NO TV NO communication yesterday I tried calling the courier DPD Lacer where I got hanged up on them I tried to call game customer service where they just told me “it’s gonna come” , tried to email them and got no response tried their WhatsApp and also No response but yet their policy claims they deliver within 2-5 day. This is very disappointing for such a big international organisation to not have a proper channel to support their customers inquiries.
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Replies (3)0
Replies (3)
Game's replyOfficial
05 Sept 2023, 13:25Hi there Sifiso, thank you for reaching out to us. I am so sorry for the delay with receiving your order. Please be advised that couriers tried to get in contact with you numerous times but without success. Kindly note that the parcel will be taken back to the site if you do not answer the calls.
Game's reply05 Sept 2023, 13:25
Official
Hi there Sifiso, thank you for reaching out to us. I am so sorry for the delay with receiving your order. Please be advised that couriers tried to get in contact with you numerous times but without success. Kindly note that the parcel will be taken back to the site if you do not answer the calls.
SM
Sifiso M's updateReviewer Update
05 Sept 2023, 13:40Hi.
That is not true. Your consults hanged up the phone on me even now I tried to call.
That is not true. Your consults hanged up the phone on me even now I tried to call.
SM
Sifiso M's update05 Sept 2023, 13:40
Reviewer Update
Hi.
That is not true. Your consults hanged up the phone on me even now I tried to call.
That is not true. Your consults hanged up the phone on me even now I tried to call.
Game's replyOfficial
05 Sept 2023, 14:09Thank you for taking my call, Sifiso. Kindly note that we will follow up on this matter and you will be contacted with feedback.
Game's reply05 Sept 2023, 14:09
Official
Thank you for taking my call, Sifiso. Kindly note that we will follow up on this matter and you will be contacted with feedback.