Hellopeter
Share Your Experience
IndustriesI'm a Business
  1. Home
  2. Industries
  3. Retail
  4. Game
  5. Review
VM
Victoria M

1 reviews | Active since Dec 2015

06 Mar 2019, 13:12

WORST EXPERIENCE EVER

Today 06/03/20119 I went to Game store during my tea break which is only 15minutes, I went to bet the lottery but to my surprise I got to the lottery betting station and there was no one there, I went to the info desk to ask who is helping with the lottery. The lady at the info desk responded with a smile and mentioned that she was not aware there was no one there she used the intercom to request for I believe she asked for Ayanda Bawa. That lady Ayan da Bawa walked as if we had nowhere else to go taking her time and had no care in the world that we the customers were waiting for her. When she got to the till point it was as if we had just disturbed her from herself she didn’t greet nor apologize she just put on a sour face and grabbed out lottery tickets. That girl has never been taught manners from home even Game cant install into such a self centered person. A very unpleasant experience it was at Game store in Johannesburg CBD in Prichard street, can someone deal with that useless AYANDA BAWA urgently.

Helpful (0)
Replies (2)
0
Replies (2)
Game
Game's replyOfficial
06 Mar 2019, 16:44
Hi Victoria,

Thank you for taking my call and apologies for the experience.

Please note that the matter has been escalated to management who will be in contact with you within the next 24 hours.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,

Game
Game's reply06 Mar 2019, 16:44
Official
Hi Victoria,

Thank you for taking my call and apologies for the experience.

Please note that the matter has been escalated to management who will be in contact with you within the next 24 hours.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,

Game
Game's replyOfficial
06 Mar 2019, 17:01
Hi there Victoria,

As discussed with the store manager, we sincerely apologise for the bad experience and those involved have been dealt with accordingly.

We aim to keep our customer service standards at a high level.

Thank you for your cooperation.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,

Game
Game's reply06 Mar 2019, 17:01
Official
Hi there Victoria,

As discussed with the store manager, we sincerely apologise for the bad experience and those involved have been dealt with accordingly.

We aim to keep our customer service standards at a high level.

Thank you for your cooperation.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,

See how this business has been performing on Hellopeter
Game
1.3

902 reviews in the last 12 months

Avg reply time11h 30m
Industry rank#73
TrustIndex2.6

16,981 total reviews on Hellopeter

View full profileSee other Retail companiesWrite a review
Help & Resources
Tips for writing helpful reviewsAvoid having your review removedHow we combat fake reviews

About

  • About Us
  • How Hellopeter Works
  • Press

Community

  • Help Centre for Reviewers
  • Sign In
  • Blog

Businesses

  • Hellopeter Business
  • Plans & Pricing
  • Business Sign In
  • Help Centre for Businesses

Follow Us

About

  • About Us
  • How Hellopeter Works
  • Press

Community

  • Help Centre
  • Sign In
  • Blog

Businesses

  • Hellopeter Business
  • Plans & Pricing
  • Business Sign In
  • Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy